Digitizing #customerjourney and processes: Stories from the front lines #CX https://t.co/p5Urp8ENDq pic.twitter.com/ajLx7W1QCp

— STRATEGIC RESEARCH (@Strat_Research) 11 mai 2017

A good introduction to the customer journey https://t.co/esRNOoOJFP

— STRATEGIC RESEARCH (@Strat_Research) 5 avril 2017

The CEO guide to customer experience | McKinsey & Company https://t.co/ZVZDCgKCnP #CustomerJourney #Insights #CEO

— STRATEGIC RESEARCH (@Strat_Research) 23 décembre 2016